3 Essentials of a HIPAA-Compliant Fax App

3 Essentials of a HIPAA-Compliant Fax App

Why is it important for healthcare organizations to use a HIPAA-compliant fax app? For one thing, they must follow the Health Information Portability and Accountability Act (HIPAA). This federal law gives guidelines that ensure the safe electronic exchange of protected health information (PHI). PHI includes medical records and demographic information, both of which are often transmitted via fax.

Using a HIPAA-compliant fax app signifies that you give the utmost importance to data security. But how can you determine if it adheres to HIPAA rules or HIPAA compliance audit checklist? Look for these three must-haves: a seal of compliance, business associate agreements (BAA), and security features.

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What Makes a Fax App HIPAA Compliant?

3 Essentials of a HIPAA-Compliant Fax App

There are many electronic fax apps on the market, but not all offer HIPAA compliance. To find the best one, look for these three things:

HIPAA seal of compliance

You can quickly check if the app complies with federal law by looking for a certification seal or badge on the website. This compliance seal should come from a well-known third party, such as the Electronic Healthcare Network Accreditation Commission (EHNAC) or the Healthcare Information Trust Alliance (HITRUST).

Note that not all apps provide HIPAA-compliant faxing services for free. Some only offer this feature if you subscribe to a high-tier plan such as an enterprise or corporate account.

Business associate agreement

HIPAA requires all covered entities and their business associates to sign a BAA, a contract that establishes the expectations and responsibilities of both parties. You will know whether a fax app is HIPAA compliant if the app provider is willing to execute this document.

By signing a BAA, the business associate agrees to:

  • Abide by all the rules and regulations outlined in the HIPAA law
  • Ensure that all the necessary security measures are in place

Many fax app providers announce that they can sign a BAA. Some even offer hassle-free BAA requests through email for existing subscribers. If the app provider doesn’t disclose this information on their website, it’s best to contact them directly.

Stringent security features

The best apps have the following security measures in place:


The level of encryption should be strong enough to protect PHI against possible data breaches and brute force attacks. It should follow the encryption standards recommended by the National Institute of Standards and Technology (NIST).

Access controls

User authentication measures should be in place to ensure that only authorized individuals can access and view PHI. The app should also have a mechanism to prevent accidental or unauthorized data transmissions.

Audit logs

Electronic fax platforms should be able to track user activity and provide logs so that you can monitor who’s accessing PHI and when. Audit control is vital in case of a data breach so that you can quickly identify the source.

HIPAA Compliance vs HIPAA Certification: What’s the Difference?

There is often confusion between HIPAA compliance and HIPAA certification. While they sound similar, these two terms are not interchangeable. Understanding the difference between the two is essential to ensure that you are meeting all the requirements for protecting PHI.

HIPAA Compliance

HIPAA compliance refers to the process of adhering to the policies of the Department of Health and Human Services (DHHS). Covered entities must continuously ensure that only authorized individuals can access PHI.

HIPAA Certification

On the other hand, HIPAA certification involves obtaining an official document or designation attesting that a person or an organization has completed a course. While certification is not required by law, it demonstrates that an individual or organization has the knowledge and skills necessary to ensure HIPAA compliance.

Why Do You Need to Use a HIPAA-Compliant Fax App?

Aside from helping you avoid penalties, HIPAA-compliant faxing apps can:

Protect patient privacy

When using an app, there is a risk that unauthorized individuals will access PHI stored in the cloud. However, if the app is HIPAA compliant, you can be assured that it has the necessary security measures like encryption to prevent breaches.

Heighten security

A HIPAA-compliant fax app often has several layers of protection, including:

  • Identity verification
  • Biometrics
  • Passwords
  • Audit logs to track user activity
  • Two-factor authentication
  • Role-based access controls

Comply with laws

You can be confident that the app meets all legal requirements and industry standards. It will help you avoid fines or other legal consequences like jail time. Compliance will also show that you value your patient’s privacy and inspire their trust.

Prevent data loss

This feature allows you to restore lost information when the worst happens: your computer crashes or your hardware or device gets stolen. You also have a digital backup in case of fire or natural calamities that may damage physical files. With this feature, you can be sure that patient records are safe and can be retrieved when needed.

Is iFax HIPAA Compliant?

3 Essentials of a HIPAA-Compliant Fax App

iFax is a reliable internet fax service that lets you send and receive faxes securely and efficiently. We offer affordable rates with no long-term contracts necessary. Here are more features that make this app stand out from the crowd:

256-bit encryption

All your information is securely transmitted and stored with AES 256-bit encryption, which is the same level of security used by the US military. It is virtually impossible to hack, so you can be confident that your information is safe.

Customizable templates

We offer a selection of cover page templates that you can use with just a few clicks. You can add your company logo, notes, and signature. These templates are easy to tailor to your needs, even for busy medical professionals.

Optimized for mobile use

Our app is compatible with iOS and Android devices. Whether at home or on the go, our app makes it easy to fax remotely. We provide a convenient way to access your documents on any mobile device, no matter where you are.

Real-time notifications

In-app notifications and email alerts make it easy to track your document. You will get a notification as soon as a fax is delivered or received so that you can stay on top of your business communications.

Cloud storage

By keeping your faxes in the cloud, you can be sure that all your medical records are backed up. You can quickly sync your online faxes to your Dropbox, Google Drive, or OneDrive accounts.

Experience hassle-free mobile faxing at affordable prices suitable for individuals and businesses.

Download the iFax app for free on Android and iOS.

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