The modern business world is moving so quickly and as it does, so our reliance on technology to communicate better grows stronger with it.

To ensure insurance companies are offering the best service to their customers, they need to invest in the best business communication tools available. Because excellent communications should be at the heart of every insurance business.

Plus, with the need for almost everyone to WFH at the moment, the modern workplace needs people to stay connected, now more than ever, regardless of the employees’ locations.

Internal and external communication tools

So if you want effective internal communication as well as external communication, you need to ensure that you’re using the best business communication tools available for insurance companies.

Luckily for you, this need for outstanding communication has given rise to a range of incredibly powerful tools and services to be developed, guaranteeing excellent communications and engagement in the workplace and with clients.

From one to one meetings to group discussions, document sharing to video conference calls, there is a wealth of communication tools that could help your team work even more effectively.

So which are the best business communication tools for your insurance company? Here are our 9 recommendations.

1. Google Meet
This tool offers premium video meetings for all users, and best of all, it’s free for everyone. Google meet is incredibly user friendly and integrates with every other Google product, perfect if you run your business on GDrive.

If you’re looking for a free video conferencing tool, you won’t find a better option than this.

2. Slack
For all your corporate messaging needs, Slack is the answer. It gives all of your employees the opportunity to chat instantly with one another, allowing for faster, better communications.

For those wanting private collaborations without incessant emails, simply start a private message chat. This app connects employees across multiple time zones and teams, offering instant communications.

What more could you want from a communication tool?

3. Zoom
This tool has been the saviour of lockdown. It has kept businesses around the world communicating, securely and affordably.

Its awesome free plan for unlimited one-on-one meetings has not just kept businesses connected, but families and friends too.

It’s easy to use, easy to set up, simple to navigate and even allows users to change their backgrounds and add filters too. With over 300 million users raving about this tool, you’ll be in good company.

4. Skype
Skype is the original video conferencing platform. It allows users to effectively communicate even at a distance. You can schedule meetings on it, use its chat function to work collaboratively with colleagues, or call customers and prospects. It allows remote workers to feel a part of the team and connects coworkers like never before.

5. Ifax App
Say goodbye to outdated fax technology with iFax app.

Just because your business still relies on sending and receiving faxes to communicate, doesn’t mean you can’t use the latest encrypted technology to ensure you do it compliantly.

Ifax app isn’t just HIPAA compliant, they’re GLBA compliant too. So if you need to send and receive online faxes safely and securely, you can rely on their military grade, end to end encryption to give you the peace of mind you’re looking for.

So if you want to ensure that only the sender and the receiver will have eyes on your data, simply download the iFax app to your chosen mobile device or desktop – you can use iFax app on IOS, Android, on your Mac or Windows PC. Then select ‘Get Fax Number’, choose your country and area code, input the email address destination and you are ready to start sending and receiving faxes online.

It really is that easy.

6. Google Drive
Google Drive is the daddy of all collaboration platforms. If you’re looking for a one stop shop for easy WFH solutions, Google Drive is the answer. It’s user friendly, reliable, with real time team collaboration making it easy to share all documents and work on them together.

It comes with a whopping 15GB of free storage space, but if you need more, not a problem, it’s cheap to upgrade. Drag and drop files, juggle multiple files at once, there is literally nothing you can’t throw at GDrive that it won’t handle like a pro.

7. Donut
If WFH is bumming your colleagues out, why not suggest Donut? This program easily integrates with Slack, pairing up different colleagues each day to chat to. If you’re new to the company or you’ve just made a load of new virtual hires, this is the perfect tool to let you all get to know one another.

It’s free for up to 24 people in one channel, and is a great way to connect with colleagues, when you can’t be with them physically.

8. Trello
Trello uses the ever popular Kanban Method layout meaning it has an amazing user interface and with free options for personal projects, there’s no reason why this project management software should be designated for office use only.

Yes, it might lack some of the more in depth features other project management tools have, but as a lightweight solution for small businesses, this at-a glance tool gives you everything you need for easy collaboration.

9. Asana
Asana is an alternative project management solution to Trello. Its software allows users to assign projects, keep track of who’s doing what and with its easy to use, simple interface you can keep on top of every project ensuring nothing slips through the net, especially with deadlines looming.